Terms and Conditions »

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and form a binding agreement between you (“You” / “Your”) and SURYA LUXE SILK TEX (“us” / “our” / “we” / “the Vendor”), regarding the goods and services offered through our online platform. By accessing this website or placing an order through it, you signify your acceptance of these Terms. Please read them carefully before proceeding.

Authorised Use and Prohibited Activities:

Authorised Use: You are granted limited authorisation to access and view sections/pages of the Suryansh Fab website solely for personal use. Any other use requires express written permission from Suryansh Fab.

Prohibited Activities: You agree not to engage in any unlawful or unauthorised activities on our website, including but not limited to:

Violating any applicable regulations, laws, or ordinances.
Introducing viruses or malicious code that may harm the website’s functionality.
Interfering with the security features of the website.

Your Use of Our Website:

Personal Use: By accessing and using the Suryansh Fab website, you agree to use it for constitutional inquiries or orders only.

Fraudulent Orders: You shall not make speculative, false, or fraudulent orders. Suspected fraudulent orders may be canceled and reported to authorities.

Accurate Information: You are responsible for providing accurate contact details for order processing.

Age Requirement: If you are under 18 years old, you are not eligible to use the website for transactions. Minors must have their legal guardians or parents make transactions on their behalf.

Modification of Terms: Suryansh Fab reserves the right to modify these Terms, including the Privacy Policy, at any time without prior notice. It is your responsibility to review them periodically. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.

Communication:

By using our website, you consent to receive communications and newsletters from Suryansh Fab via SMS and emails. You can opt-out from receiving communications at any time by following the procedure set forth in the newsletters.

User Account:

You are responsible for maintaining the confidentiality of your account and password. If you upload content, you retain your copyright and intellectual property rights. However, you grant Suryansh Fab a license to use and modify the content as necessary to provide the service.

How the Contract is Formed:

The contract for the purchase of products between you and Suryansh Fab will be formed when we send you the Shipment Confirmation. Product availability is subject to change, and we reserve the right to inform you about substitute products.

Availability of Products:

We aim to keep all items in stock, but availability is not guaranteed. In case of supply difficulties, we may suggest substitute products. Refunds will be issued for unavailable products.

Product Properties and Quality:

Variations in colour, texture, and finish are intrinsic to the fabrics. The quality of the fabric may differ due to raw material availability. Please refer to fabric care details for each product.

Refund and Return/Cancellation Policy:

Please refer to the refund and return/exchange policy on our website.

Shipping Policy:

Dispatch: We ship within 1-2 business days. Delivery: Expect delivery in 5-7 business days (estimates may vary slightly). Tracking: You’ll receive a notification with your AWB number for tracking. Delays: We’ll notify you of any unforeseen delays beyond our control (e.g., bad weather).

Disclaimer of Warranties and Limitation of Liability:

The website and its content are provided on an “as is” basis. We do not guarantee uninterrupted or error-free operation. We disclaim all warranties, including merchantability and non-infringement. We shall not be liable for any damages related to your use of the website.

Indemnification:

You agree to defend, indemnify, and hold Suryansh Fab harmless from any claims, losses, and expenses arising from your use of the website or violation of these terms.

Termination:

Suryansh Fab may terminate this agreement at any time. Your access to the website will be denied upon termination. Certain provisions, such as Content Ownership, Disclaimer of Warranties, and Indemnification, shall survive termination.

Privacy Policy:

Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.

By using the Suryansh Fab website, you agree to these terms and conditions and the Privacy Policy. If you do not agree, please do not use our website.

This version of the terms and conditions is effective as of August, 2024.